Terms of service

Effective Date: September 3, 2026
Last Updated: September 3, 2026


1. Agreement to Terms

Welcome to NUVORL.

These Terms of Service ("Terms") govern your access to and use of the NUVORL website, products, and services.

By accessing or purchasing from our website, you agree to be bound by these Terms.

The contracting party for all purchases and transactions made through this website is:

Baoding Chuangbo Technology Co., Ltd.

NUVORL is the brand name and online store operated by Baoding Chuangbo Technology Co., Ltd.


2. About NUVORL

NUVORL provides home cleaning solutions designed to make everyday cleaning easier, more convenient, and more efficient.

Our products include cleaning solutions for various household needs, including surface care, appliance care, floor care, and bathroom cleaning.

We reserve the right to update, modify, or discontinue products at any time without prior notice.


3. Use of Our Website

You agree to use this website only for lawful purposes.

You may not:

  • Use our website for fraudulent activities
  • Attempt to interfere with website security or functionality
  • Copy or misuse our content without permission
  • Provide inaccurate personal or order information

We reserve the right to refuse service or terminate accounts that violate these Terms.


4. Products and Orders

All product descriptions, images, prices, and availability are provided as accurately as possible.

However, we do not guarantee that all information is completely error-free.

We reserve the right to:

  • Correct pricing or product information errors
  • Limit product quantities
  • Cancel or refuse orders when necessary

If an order is canceled after payment, customers will receive a full refund for the canceled amount.


5. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Payment must be completed before your order can be processed.

By submitting payment information, you confirm that:

  • The payment information provided is accurate
  • You are authorized to use the payment method
  • You authorize us to charge the provided payment method

6. Shipping and Delivery

Shipping times and delivery information are provided in our Shipping & Delivery Policy.

Delivery times may vary depending on:

  • Destination country
  • Carrier processing times
  • Customs procedures
  • Other circumstances outside our control

NUVORL is not responsible for delays caused by events beyond our reasonable control.


7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review our refund policy before making a purchase.

For any return or refund questions, contact:

Email:
support@nuvorl.com


8. Subscription Services

If you purchase a subscription product or service, you agree to recurring billing according to the subscription terms provided during checkout.

You may manage or cancel your subscription according to our Subscription Management Policy.


9. Intellectual Property

All content on this website, including:

  • Logos
  • Brand names
  • Images
  • Text
  • Graphics
  • Website design

is owned by or licensed to Baoding Chuangbo Technology Co., Ltd.

You may not reproduce, distribute, or use our content without prior written permission.


10. Disclaimer

Our products are designed to support household cleaning routines.

Results may vary depending on:

  • Product usage
  • Surface conditions
  • Environmental factors

We do not guarantee specific cleaning results in every situation.


11. Limitation of Liability

To the maximum extent permitted by applicable law, Baoding Chuangbo Technology Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.


12. Governing Law

These Terms shall be governed by and interpreted according to the applicable laws of the jurisdiction where Baoding Chuangbo Technology Co., Ltd. is registered.

Any disputes arising from these Terms shall be handled according to applicable legal procedures in that jurisdiction.


13. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.


14. Contact Information

If you have questions regarding these Terms, please contact us:

Brand:
NUVORL

Operated By:
Baoding Chuangbo Technology Co., Ltd.

Email:
support@nuvorl.com

Business Address:

Unit A713, Hengbaili Small Commodity Wholesale City,
No. 1000 Yuhua East Road,
Lianchi District, Baoding City,
Hebei Province, China