Privacy policy
Effective Date: September 3, 2026
Last Updated: September 3, 2026
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Introduction
Welcome to NUVORL.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or use our services.
The data controller responsible for processing your personal information is:
Baoding Chuangbo Technology Co., Ltd.
NUVORL is the brand name and online store operated by Baoding Chuangbo Technology Co., Ltd.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
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Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
When you place an order, create an account, contact customer support, or subscribe to our emails, we may collect:
Full name
Email address
Shipping address
Billing address
Phone number (if provided)
Order information
Customer service communications
Subscription preferences
B. Payment Information
When you make a purchase, payment information is processed securely through third-party payment providers.
We do not directly store your complete payment card details.
Payment providers may process:
Payment card information
Transaction details
Payment verification information
C. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral sources
Website usage behavior
This information helps us improve website performance and customer experience.
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How We Use Your Information
We use collected information for the following purposes:
Order Processing
To:
Process and fulfill orders
Deliver products
Send order confirmations
Provide customer support
Handle returns and refunds
Website Improvement
To:
Improve website functionality
Analyze customer behavior
Optimize shopping experience
Develop new products and services
Marketing Communication
With your permission, we may use your information to:
Send promotional emails
Provide product updates
Share special offers
Improve advertising relevance
You may unsubscribe from marketing emails at any time.
Fraud Prevention and Security
We may use information to:
Detect suspicious transactions
Prevent fraud
Protect website security
Enforce our Terms of Service
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Sharing Your Information
We may share your information with trusted third-party service providers that help us operate our business.
These include:
Shopify
Our online store is powered by Shopify.
Shopify processes information necessary to provide ecommerce services, including:
Website hosting
Order processing
Customer account management
Store security
Payment Providers
We use third-party payment processors to securely process transactions.
These providers may process payment and transaction information to complete your purchase.
Shipping and Logistics Providers
We may share necessary information with shipping partners, including:
Name
Shipping address
Contact information
Order details
This allows us to fulfill and deliver your orders.
Analytics Services
We may use analytics providers to understand website usage and improve our services.
These services may collect:
Device information
Website activity
Traffic sources
User interactions
Advertising Platforms
We may use advertising services such as:
Meta Ads
Google Ads
TikTok Ads
These platforms may use cookies or similar technologies to measure advertising performance and provide relevant advertisements.
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Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
Website functionality
Shopping cart operation
Remembering preferences
Analytics
Advertising measurement
You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website functions.
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Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Retention periods may include:
Order Information
Stored for:
Accounting
Tax requirements
Customer service
Order history management
Customer Communications
Stored for:
Resolving customer inquiries
Maintaining service records
Marketing Information
Stored until:
You unsubscribe
You request deletion
It is no longer needed
We retain personal information for three (3) years, unless a longer retention period is required or permitted by applicable law, or unless we need the information to maintain your account, provide you with services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
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International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
We work with service providers that may operate internationally, including ecommerce, payment, analytics, advertising, and logistics providers.
We take reasonable measures to protect your information during these transfers.
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Your Privacy Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw marketing consent
Object to certain processing activities
Request information about how your data is used
To exercise these rights, please contact us.
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Children's Privacy
Our website and products are not intended for children under the age required by applicable laws.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information, please contact us so we can take appropriate action.
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Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
We encourage customers to review this Privacy Policy periodically.
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Governing Law
This Privacy Policy and any disputes arising out of or in connection with this Privacy Policy or the Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. You agree that any legal proceeding arising out of or in connection with this Privacy Policy or the Services shall be brought in the state or federal courts located in the State of California, and you consent to the personal jurisdiction of such courts.
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Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us.
Brand:
NUVORL
Data Controller:
Baoding Chuangbo Technology Co., Ltd.
Privacy Email:
support@nuvorl.com
Business Address:
Unit A713, Hengbaili Small Commodity Wholesale City,
No. 1000 Yuhua East Road,
Lianchi District, Baoding City,
Hebei Province, China
Phone:
+86 19237706261